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So, at work we made some slight price increase at the beginning of this year (January, 2010) под шумок, так сказать.
Naturally, we notified all our major distributors and VIP customers.
So today, imagine my surprise when I receive an email from one of those.

In a nutshell, a woman (with very delicate mental and spiritual condition) on the other side of the screen wrote to me that her account payable has just informed her of the price increase and she demands to know when and to whom I communicated that act!!!

I guess, my question is (at the end of this working day) how awful of me it will be to write something like that:

Dear ...
First, you should throw your account payable of work (and that is a diplomatic term, according to my "good manners" dictionary - of course, not included in the letter, no matter how much I'd love to) if he JUST noticed the price increase.
Second, please look at the attached letter we sent you in January to notify your account payable of price increase.

Nice doing business with you
Best regards,




( 12 комментариев — Оставить комментарий )
15 сент, 2010 20:41 (UTC)
a teper esli mozhno vse eto po russki...:))!!!
15 сент, 2010 20:57 (UTC)
you got to be kidding me!!! :)
15 сент, 2010 21:17 (UTC)
absolyutno net, chto znachit account payable??
16 сент, 2010 16:27 (UTC)
бухгалтер, милый мой бухгалтер
ну если совсем просто выражаясь :)

П.С. ты на лыжах, как,ездок?
16 сент, 2010 16:34 (UTC)
ya vsegda tupo tak dumal chto buhgalter budet accountant...
na lyzhah? hmmm, ne proboval. a chto, uzhe sezon? ili na alyasku sobralas?
16 сент, 2010 16:35 (UTC)
ну я упростила :)
нет, на Аляску я пока только мечтаю
я так, заранее, чтоб потом не обижался что тебя во время не позвали :)
16 сент, 2010 16:37 (UTC)
nu v takom sluchae ya plavat mogu i lyublyu tozhe, esli na plyazh sobereshsya:))))
16 сент, 2010 16:40 (UTC)
так осень на дворе, какой пляж
хотя да, собираюсь - собралась уже - уезжаю сегодна в Южную Каролина на несколько дней!
16 сент, 2010 16:45 (UTC)
nu ty zh na budushee zapisyvaesh vot i zakinul chtob znala i zvala:))
15 сент, 2010 20:53 (UTC)
If you informed just their AP and not Purchasing, you might be in trouble.
15 сент, 2010 20:57 (UTC)
I send the letter to the address I was required to (small print at the bottom of every purchase order)
may it be she just simplified the matter by calling her responsible "staff" AP?
( 12 комментариев — Оставить комментарий )